Privacy policy

Smarttek Devices S.L. (“Smartbot”) is committed to protecting your privacy. This Privacy Policy explains how Smartbot collects, uses, and discloses information about you or associated with you (“personal information”). This Privacy Policy applies to our websites and our service, as well as to consumer devices that you have registered with our service and to the online applications (“Applications”) that support those consumer devices. Browsing this website (www.smartbot.es) does not require the provision of personal data. However, in certain cases, SMARTTEK DEVICES S.L. may need to request specific personal data from the user, for example during the purchase process in any of its online stores. In other cases, users may voluntarily provide their data to SMARTTEK DEVICES S.L. in order to receive information, subscribe to the Newsletter, or register a device.

In both cases, the data collected by SMARTTEK DEVICES S.L. from its customers are only those expressly indicated in the fields of the forms where such information is entered. Generally, this data includes: name, postal address, email address, and telephone number. During the checkout process, additional information related to billing, credit or debit card details, and the transaction will be required.

COMMUNICATION WITH THE USER THROUGH PERSONAL DATA

The personal data collected by SMARTTEK DEVICES S.L. may be used to contact the user for various purposes:

a) In relation to a purchase or acquisition.
b) In relation to a return.
c) When the user has contacted SMARTTEK DEVICES S.L. through a form.
d) In relation to changes in policies or general terms that may affect the user.

In these cases, SMARTTEK DEVICES S.L. may use personal data to contact the user even if the user has not given explicit consent.

e) For marketing and advertising purposes. SMARTTEK DEVICES S.L. will only send commercial or marketing communications by email if the user has given explicit consent, either by subscribing to the Newsletter or by indicating their consent during the registration or purchase process.

RESPONSIBILITY FOR THE ACCURACY OF PERSONAL DATA

SMARTTEK DEVICES S.L. considers all information received from users to be accurate. As it does not have the necessary tools to verify the accuracy of such data, ensuring its authenticity is not the responsibility of SMARTTEK DEVICES S.L. The user will be solely responsible if, by providing false or inaccurate information, any damage is caused to SMARTTEK DEVICES S.L. or to third parties.

PERSONAL DATA OF MINORS

SMARTTEK DEVICES S.L. does not intentionally collect information from minors unless it has the express consent of their parents or legal guardians. However, as it does not have the necessary tools to verify users’ ages, it cannot be held responsible if personal data of minors is included among the stored data. If you become aware that SMARTTEK DEVICES S.L. holds personal data of minors, please contact us at info@smarttek.es and we will proceed to delete such data.

ACCESS, RECTIFICATION, OR DELETION OF PERSONAL DATA

All users have the right to exercise, at any time, their rights of access, rectification, erasure, and objection to the processing of their data. To exercise any of these rights under the terms established by applicable data protection laws, users may contact SMARTTEK DEVICES S.L., by any means that allows proof of sending and receipt of the request, at Calle Venezuela, 11-13, 1º izq., Betanzos (A Coruña), for the attention of the Communications Department, or by email at info@smarttek.es.

SMARTTEK DEVICES S.L. strives to keep user information as accurate and up to date as possible. If a user believes that their personal data is incorrect or incomplete, they should contact SMARTTEK DEVICES S.L. through the channels mentioned above.

DISCLOSURE AND TRANSFER TO THIRD PARTIES

SMARTTEK DEVICES S.L. maintains a strict policy regarding the processing of personal data. Therefore, it does not sell or transfer personal data collected through its websites to third parties. However, it may provide certain personal data of its users to:

a) strategic partners, for non-commercial purposes.
b) mass email platforms used to contact customers for informational and commercial purposes.

SMARTTEK DEVICES S.L. implements all necessary legal and administrative measures to prevent personal data provided by users from being disclosed, lost, or stolen, in compliance with applicable legislation. Such data will only be disclosed if required by a judicial order or by a competent public or governmental authority.

USE OF LINKS

Through this website, users may access third-party websites via links. SMARTTEK DEVICES S.L. is not responsible for the protection and privacy of information provided on those external sites. Therefore, before providing personal data on such websites, users should review their privacy policies.

QUESTIONS ABOUT DATA PROCESSING AND PRIVACY

If you have any questions regarding the processing of personal or non-personal data or about the Privacy Policy of SMARTTEK DEVICES S.L., please contact info@smarttek.es.

SMARTTEK DEVICES S.L. reserves the right to update this Privacy Policy at any time.